Analysis of The Implementation And Recording of Accounting, Financial Transparency, And Financial Management Systems For Franchise Businesses In Malang City
A Multi-Case Study of Franchise Businesses in Malang City
Keywords:
accounting recording, transparency, management system, finance, franchiseAbstract
Introduction/Main Objectives:This study examines the application of accounting recordkeeping, financial transparency, and financial management systems in franchise businesses in Malang City.
Background Problems: While franchising is a rapidly growing business model that encourages regional economic growth, differences in the financial recording and management systems across individual franchises pose obstacles to maintaining accountability and operational effectiveness.
Novelty: The novelty of this research lies in its integrative analysis that combines the three financial aspects—accounting recordkeeping, transparency, and management systems—simultaneously. This contrasts with previous research, which generally discussed these elements separately.
Research Methods:This study uses a descriptive qualitative method with a multi-case study design. Data were obtained through semi-structured interviews with financial managers from three franchise companies in Malang City, supported by analysis of relevant scientific literature and previous research.
Finding/Results: The financial system differs in each franchise: A&W implements a centralized system, Mixue uses a digital system, and Terang Bulan Nusasari relies on manual record-keeping.These differences affect the level of financial transparency and management effectiveness.The effectiveness of financial management depends not only on technology but also on the discipline, integrity, and commitment of managers in maintaining transparency and accountability.
Conclusion: The research demonstrates that effective financial management in franchises is influenced by both the implemented systems (centralized, digital, or manual) and key human factors such as managerial discipline and integrity.
References
Alon, I., Berman, N., & Grisaru, N. (2020). Studies., Franchising and global business expansion. Journal of International Business.
Altinay, L., Brookes, M., Madanoglu, M., & Aktas, G. (2021). Franchise partnership and performance. Service Industries Journal.
Antaranews. (2024). Sektor waralaba berkontribusi terhadap tenaga kerja dan perekonomian nasional. https://www.antaranews.com
Antaranews. (2025). Pertumbuhan sektor F&B dalam industri waralaba di Indonesia. https://www.antaranews.com
Bercovitz, J., & Gupta, A. (2022). The strategic role of franchisor–franchisee relationships. Journal of Business Venturing.
Braun, V., & Clarke, V. (2022). Thematic Analysis: A Practical Guide. SAGE Publications.
Creswell, J. W., & Poth, C. (2020). Qualitative Inquiry and Research Design: Choosing Among Five Approaches (4th ed.). SAGE Publications.
Dant, R. P., & Grünhagen, M. (2021). Franchising research evolution: Past, present, and future. Journal of Retailing.
Donaldson, L., & Davis, J. H. (1991). Stewardship theory or agency theory: CEO governance and shareholder returns. Australian Journal of Management, 16(1), 49–64.
Gao, Y., & Chen, L. (2020). Consumer behavior and technology-based services in urban markets. Asian Journal of Marketing.
Gunay, G., Ipek, I., & Arikan, S. (2022). Franchise governance mechanisms and performance outcomes. International Journal of Business Management.
Guy., T. S. F. (2024). Profil perkembangan A&W di Indonesia. https://www.streetfoodguy.com
Indonesia, I. (2025). Estimasi biaya investasi pembukaan gerai Mixue. https://www.investindonesia.go.id
Kharisma, B., & Nurcholisah, E. (2023). Regulasi pemerintah terhadap perkembangan UMKM. Jurnal Administrasi Bisnis.
Kontan. (2025). Data franchise lokal dan asing di Indonesia Tahun 2025. https://www.kontan.co.id
Lestari, R. (2024). Dukungan regulasi UMKM dan pengembangan franchise lokal. Jurnal Ekonomi dan Kebijakan Publik.
Ningsih, W. (2025). Metode penelitian kualitatif dalam akuntansi. Jurnal Penelitian Akuntansi, 10(2), 112–125. RRI. (2024). Profil UMKM Terang Bulan Nusasari Malang. https://www.rri.co.id
Syahara, F., Putra, R., & Wijaya, T. (2024). Stewardship theory dalam pengelolaan usaha kecil. Jurnal Akuntansi dan Bisnis, 14(1), 21–30.
Downloads
Published
How to Cite
Conference Proceedings Volume
Section
License
Copyright (c) 2026 Ismi Khairunisa Hartawan, Mulyaningtyas Mulyaningtyas

This work is licensed under a Creative Commons Attribution 4.0 International License.
ECOSIA is licensed under a Creative Commons Attribution- 4.0 International Public License (CC - BY).
