Tono, A. M. D. (2026) “The Digital Trust Paradox: A Netnographic Analysis of Gen Z Consumer Interactions with AI Chatbots on E-Commerce Platforms”, Proceeding Economy of Asia International Conference, 2025(1), pp. 1326–1332. Available at: https://conference.asia.ac.id/index.php/ecosia/article/view/315 (Accessed: 14 February 2026).