MARINI WIJAYA; KARNAWATI, Tin Agustina; HANDOKO, Yunus. SERVICE QUALITY AND INSTITUTIONAL IMAGE ON WORD OF MOUTH WITH CUSTOMER SATISFACTION AS INTERVENING VARIABLE . Ecosia International Conference, [S. l.], p. 136–156, 2022. DOI: 10.32815/ecosia.vi.16. Disponível em: https://conference.asia.ac.id/index.php/ecosia/article/view/16. Acesso em: 29 sep. 2024.