TONO, Adji Mei Djiang. The Digital Trust Paradox: A Netnographic Analysis of Gen Z Consumer Interactions with AI Chatbots on E-Commerce Platforms. Proceeding Economy of Asia International Conference, [S. l.], v. 2025, n. 1, p. 1326–1332, 2026. Disponível em: https://conference.asia.ac.id/index.php/ecosia/article/view/315. Acesso em: 14 feb. 2026.