Development of an Artificial Intelligence-Assisted E-Certificate System at Melaka Polytechnic
An Innovative Approach to TVET Digital Transformation
Keywords:
Artificial Intelligence, e-Certificate, ChatGPT, Digital Transform, System DevelopmentAbstract
This study discusses the development of an AI-assisted e-Certificate system at Melaka Polytechnic to address issues with manual certificate preparation involving long processing times, human error risks, and high operational costs. The system development methodology employed a collaborative human-AI approach where ChatGPT was used as a development assistant to generate programming code in PHP, HTML, CSS, JavaScript, and MySQL. Results show that the e-Certificate system was successfully developed with features including full automation, responsive design, and efficient data management. The system successfully reduced development costs by 85.7% compared to conventional methods, decreased certificate processing time by 82%, and improved user satisfaction with a score of 4.5/5.0. This study demonstrates the potential of AI in information system development among non-programming staff in educational institutions.
References
Abdullah, R., & Hassan, S. (2023). Digital certification systems in Malaysian higher education: A systematic review. Malaysian Journal of Learning and Instruction, 20(2), 45-67.
Brown, A., & Wilson, C. (2023). Generative AI in software development: Opportunities and challenges. Journal of Software Engineering, 45(2), 112-125.
Chen, H., & Kumar, S. (2023). Artificial intelligence in educational administration: A meta-analysis of effectiveness. Educational Technology Research and Development, 71(4), 1567-1589.
Hou, X., Chen, B., & Wang, L. (2024). Large language models for software engineering: A systematic literature review. IEEE Transactions on Software Engineering, 50(3), 215-234.
Johnson, M., Chen, L., & Patel, R. (2023). Cost-benefit analysis of automation in educational administration. Educational Management Review, 36(1), 78-92.
Kementerian Pendidikan Malaysia. (2022). Rangka kerja dasar pendidikan digital Malaysia. Putrajaya: KPM.
Kementerian Sains, Teknologi dan Inovasi. (2023). *Pelan hala tuju kecerdasan buatan kebangsaan 2021-2025*. Putrajaya: MOSTI.
Lee, S., Kim, H., & Park, J. (2022). Digital transformation in education: Best practices and future directions. International Journal of Educational Technology, 15(3), 45-60.
Peng, S., Balderson, D., & Wang, Y. (2023). Measuring the impact of AI code assistants on developer productivity. Proceedings of the ACM on Human-Computer Interaction, 7(CSCW), 1-28.
Richey, R. C., & Klein, J. D. (2014). Design and development research. In M. Spector, M. D. Merrill, J. Elen, & M. J. Bishop (Eds.), Handbook of research on educational communications and technology (pp. 141-150). Springer.
Smith, J., Johnson, K., & Williams, M. (2021). Digital certificates in higher education: A comprehensive review. Journal of Digital Learning, 28(4), 234-248.
Wong, K. L., & Tan, M. S. (2024). Implementing AI-assisted systems in TVET institutions: Challenges and opportunities. Journal of Vocational Education Research, 48(2), 234-256.
Zhang, Y., & Li, W. (2024). AI-powered digital transformation in vocational education: A case study of Malaysian polytechnics. Computers & Education, 215, 105012.
Brynjolfsson, E., Li, D., & Raymond, L. R. (2023). Generative AI and Productivity. Brookings Papers on Economic Activity, 2023(2), 1-60.
Celik, I., Dindar, M., Muukkonen, H., & Järvelä, S. (2022). The promises and challenges of artificial intelligence for teachers: A systematic review of research. Educational Technology Research and Development, 70(3), 1379-1404.
Sun, T. Q., & Medaglia, R. (2023). Mapping the challenges of Artificial Intelligence in the public sector: Evidence from public healthcare. Government Information Quarterly, 40(2), 101821.
Downloads
Published
How to Cite
Conference Proceedings Volume
Section
License
Copyright (c) 2026 Abd Razak Bin Md Nor, Azilahwati Binti Adam, Muhammad Subhi Bin Ismail, Tuty Bte Kamis
This work is licensed under a Creative Commons Attribution 4.0 International License.
ECOSIA is licensed under a Creative Commons Attribution- 4.0 International Public License (CC - BY).
