Welfare Level, Work-Life Balance, And Employee Performance at The Coffee Shop In Malang City

Authors

  • Yesaya Della Rossa Institut Teknologi dan Bisnis Asia Malang
  • Lussia Mariesti Andriany Institut Teknologi dan Bisnis Asia Malang

Keywords:

Employee Performance, Work Life Balance, Welfare Level

Abstract

Introduction/Main Objectives: This study aims to examine the influence of employee welfare level and work-life balance on employee performance amidst the rapid growth of the coffee shop business in Malang City. This topic is interesting because employee performance plays a vital role in developing companies’ competitive advantage.

Background Problems: The phenomenon underlying this research is the increasing competition among coffee shop businesses in Malang City characterized by high growth rates and store closures.

Novelty: The novelty of this study lies in its focus on the research variable, namely employee welfare level in coffee shop businesses in Malang City, which is often overlooked, despite its crucial role as employees serve as the face of the company.

Research Methods: This study employed a causal associative method with a quantitative approach. Sampling was counted using Lemeshow formula and occupying puIDRosive sampling as the sampling technique. Based on these calsulation, 68 respondents were obtained to be research sample. Validity dan reliability test occupied to test the questionnaire, and t-test was used to test research hypotheses.

Finding/Results: The t-test shows that the variables of welfare level and work-life balance both have a significant effect on employee performance. This indicates that the better the level of well-being and work-life balance perceived by employees, the higher the quality of their performance.

Conclusion: The main conclusion of this study is that both welfare level and work-life balance are important and significant factors in improving employee performance. The positive impact of welfare level on performance indicates that organizational attention to compensation, health insurance, and the work environment will be reciprocated by employees with loyalty. Meanwhile, the significant findings from    work-life balance implies that companies should pay attention to organizational support, time flexibility, and work-personal boundaries, as the right balance can increase employee focus, responsibility, and good mood.

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Published

21-01-2026

How to Cite

Rossa, Y. D., & Andriany, L. M. (2026). Welfare Level, Work-Life Balance, And Employee Performance at The Coffee Shop In Malang City. Proceeding Economy of Asia International Conference, 2025(1), 64–78. Retrieved from https://conference.asia.ac.id/index.php/ecosia/article/view/142

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